FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Smoothie King Center.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
1501 Girod Street
New Orleans, LA 70113, United States
Smoothie King Center
The Smoothie King Center opened October 19, 1999 and is currently the home of the National Basketball Associations New Orleans Pelicans. Smoothie King Center was constructed for a total cost of $114 million. The Smoothie King Center box office provides up to 19,000 seating capacity for concerts and 18,500 for Hornets games. Smoothie King Center is located in downtown New Orleans across from the Superdome at 1501 Girod Street. The Arena has hosted many big events like the 2008 NBA All-Star Game, NCAA Tournament, ArenaBowls, and the 2004 Women's Final Four. Some of the most memorable Smoothie King Center tickets have included the WWE, Van Halen, The Police, Tim McGraw & Faith Hill, Metallica, The Eagles, The Jonas Brothers, and Celine Dion. The Arena was also used for medical operations in the aftermath of Hurricane Katrina.

SmoothieKing.CenterNewOrleans.com is a privately held company that specializes in the sale of tickets in the secondary market. We are not affiliated with any official supplier or box office. To purchase tickets to any Smoothie King Center events simply call our operators at anytime or click on the event you wish to attend.